![]() I mainly wanted it because it was my daughter’s first visit to this particular Secrets while my husband and I go as often as possible. I was originally disappointed because I didn’t get the building I requested a number of times via email starting 8 months ago when I made the reservation all the way up to 2 weeks out as I know they begin room assignments around that time. Just arrived home yesterday after a wonderful mother daughter trip to celebrate my birthday. Ivan at the pool assisted me quickly when I stepped on a bee. ![]() He and concierge Jonas (Luna’s) dad took great care of us.Īlejandro at the Rendevous bar makes a mean spicy Margarita and we enjoyed his company as well.Ībraham was our server at the pool and our drink was never empty and he happily moved that dang umbrella every which way for us. I have email confirmations and Ivan very professionally and pleasantly stepped in and handled it beautifully. I had requested and had front row reserved but when I went the day before to check to be sure, that’s not what I was assigned. I must thank Ivan at the Bali beds for solving my Bali bed debacle. But I decided nothing that simple could rob me of joy so happily took the room assigned which was lovely as always. ![]() ![]() ![]()
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